Hello 💛,
After nearly 29 years of running Liliian Boutique London with love and dedication, we will soon be moving to a new location. This means we can’t take with us.
We’re holding one big clearance sale with discounts of up to 57% to completely sell out our current stock. This is your chance to shop your favorite pieces at prices we normally never offer.
Thank you for your support!
Love, Liliian 💛
Yes, we offer free standard shipping within the United Kingdom with Royal Mail.
We want shopping with Liliian Boutique London to be simple and enjoyable, which is why we cover the shipping costs for all UK orders.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You can use this number to follow your parcel and see the estimated delivery progress.
Please allow 24–48 hours for the tracking information to update after receiving your shipping confirmation.
Yes. If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery.
Please contact our support team first so we can provide the correct return instructions.
We accept several secure and trusted payment methods, including:
• Visa
• Mastercard
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
All payments are processed through secure and encrypted checkout systems to protect your information.
Yes. After placing your order, you will receive a confirmation email with your order details.
Once your order has been dispatched, you will also receive a shipping confirmation email with tracking information.
If you do not see the confirmation email, please check your spam or junk folder.
If your item arrives damaged or incorrect, please contact us as soon as possible.
Include clear photos of the item and packaging, and our team will help resolve the issue quickly.
We offer a 30-day return policy.
If your item does not fit or is not quite right, you can contact our customer support team and request a return.
Please make sure the item is unworn, unused, and returned in its original condition.
Orders are typically delivered within 6–10 business days within the United Kingdom.
Processing your order usually takes 1–3 business days, after which your order will be shipped.
Please contact us immediately if you notice an incorrect address.
If the order has not yet been processed, we may be able to update it.
If the order has already been shipped, we unfortunately cannot guarantee changes.
Our support team is always happy to help.
We aim to respond to all enquiries within 24 hours on business days.
We offer free delivery for maximum convenience. Your satisfaction comes first — that’s why we deliver quickly and hassle-free.
Not completely satisfied? No problem. With our 30-day returns policy, you can shop with confidence and flexibility.
Pay safely using trusted payment methods. Enjoy fast checkout and a worry-free shopping experience.
